Posted by:
Kenneth Williams-Buck
on Oct 11, 2021
Grand Rapids, MI: The Dispute Resolution Center of West Michigan was honored by the State Bar of Michigan Alternative Dispute Resolution (ADR) Section with the Nanci S. Klein Award.
Varnum Attorney Carl Ver Beek nominated the Center to receive the award. The award was accepted on behalf of the Center by Executive Director, Christine P. Gilman.

(pictured clockwise from upper left Marilyn Booker, Restorative Practices Program Director, Kailey Deurloo Administrative Assistant, Cindy Garwood, Restorative Practices Program Manager, Christine Gilman, Executive Director)
Gilman accepted the award at the State Bar of Michigan ADR Annual Conference on October 8, 2021. She acknowledged the exceptional work of local volunteers and staff and work with local community partnerships that make the Center’s conflict resolution and relationship building work possible.
Gilman’s speech is reproduced here:
Thank You Carl (Ver Beek), thank you for your nomination and your dedication and hard work in the community as a mediator, attorney, benefactor and volunteer.
Nanci S. Klein was the Executive Director of the Oakland Mediation Center. As a mediator and trainer she was instrumental in advocating for the importance of mediation both inside and outside of the judicial system.
It is an honor for the DRCWM to receive the Nanci S Klein award. This award goes to the staff and volunteers that comprise our Center.
Our volunteers are simply fabulous whether they are on the board, a committee, or provide the heart of our organization through mediation or facilitation or serve in all three roles. They are true champions of community whether they are retired professors, business people, judges, referees, attorneys, retired civil servants, divorce coaches, pastors, or community activists. They bring passion, knowledge, and expertise to helping their fellow community members resolve conflict.
Our staff is amazing...
Gloria Anderson and Peggy Janei manage all of our mediations and do many, many tasks behind the scenes.
Marilyn Davidson-Booker has worked diligently to expand our school based restorative practices programs; was instrumental in the creation of our RJC program which works to bring those who have committed crimes and those harmed by their actions together for healing conversations; and has promoted the use of restorative conferencing to assist local businesses and organizations that find themselves focused on workplace conflict instead of their missions. Marilyn will also be honored next month by Senior Neighbors in their 16 over 60 awards.
Cindy Garwood joined our school facilitator team last year and adds wisdom and spark to our restorative practices training team.
All of our school facilitators do fantastic work to improve communications and resolve conflicts to help students and teachers move their focus away from drama and back to education.
Finally, Kailey Deurloo is the glue that helps keep us all together.
Though the award this year goes to the DRCWM, I cannot omit the vital importance of working with the MCMA which is comprised of all 17 community dispute resolution centers. Together we hired MCMA's first Executive Director, Gabi Rehainian Havlicek.
We worked with Nanci Klein's Oakland Mediation Center to receive the statewide behavioral health mediation grant for all 83- counties – HUGE shout out to Charity Burke, the current Director of Oakland Mediation who has done so much work to make this program possible and get it off the ground and sha was also part of a wonderful presentation this morning on domestic violence screening with Annette Wells of community mediation services.
Together we were also able to secure the Michigan Agricultural Mediation Grant thanks in great part thanks to Gabi, Shannon Taylor of UPCAP and Jenny Miner of Citizens Mediation. It is an honor to work in such fine company.
At the DRCWM our mission it to
FOSTER PEACEFUL COMMUNITIES THROUGH THE DEVELOPMENT OF IMPROVED COMMUNICATIONS SKILLS, RESTORATIVE PRACTICES, AND HEALTHY CONFLICT RESOLUTION.
In its efforts the DRCWM works with many community partners.
One of the newest partnerships I am most proud of is with the Grand Valley State University Police Academy. The Academy is working to make their police cadets better suited to work within their communities by adding 40 hours of restorative practices and conflict resolution training to their state mandated curriculum.
Just last week our lesson focused on active listening. In our closing circle one of the cadets shared that during one of the exercises he told a story he has told many times before, but that his fellow cadet's active listening led him to look deeper and learn new things about himself.
Switching gears…there is lots of literature out there on longevity and happiness and while I won't use this as an opportunity to promote a whole food plant based diet … I will say that two themes that come up over and over again are connectedness and purpose…
At the DRCWM we strive to help others connect… and in so doing connect with others in order to foster peaceful communities.
If you are not already volunteering for one of our centers - please consider signing up tomorrow- it will not only help to make you a better mediator but will add purpose and connection to your life and will help to make your community stronger.
On behalf of the DRCWM I thank you and would like to leave you with a quote from Anne Frank:
“How wonderful it is that nobody need wait a single moment before starting to improve the world."